Terms & Conditions
Please read this brief guide. Confirmation of a booking by the Client is deemed acceptance of these terms.
Your reservation request requires that you pay an initial non refundable deposit of two nights ( at the room, date, rate selected by you ). The balance of your stay is due in cash on arrival.
Bookings are made and a contract between You and Us comes into effect when We accept your two nights deposit and reservation request.
Bookings can be paid for using Paypal, Cash, Western Union, Direct Bank Deposit, an acceptable and valid credit card.
If you cancel Your booking more than 30 days before arrival, then You do not have to pay the balance of your reservation, though you will lose the two nights, non refundable deposit.
Security and Non-Guest Policy
Hill Top Kingston Jamaica tries to maintain good security for the safety of all guests, staff and residents on the property. It is imperative that you do NOT invite/allow strangers to the property. By ‘strangers’ we mean persons whom you met for the first time during this visit to Jamaica.
Please ensure that our staff knows when you are leaving the property so that the gate can be secured behind you. We will re-open for you at any time you wish. Just announce your arrival by telephone or by using the intercom at the gate.
Capacity of Rooms
All guests must be registered with the Manager of Hill Top Kingston Jamaica. Only registered guests are allowed in the bedrooms. Each room sleeps two persons only.
Hill Top Kingston Jamaica reserves the right to judge acceptable levels of noise or behavior of Guests, who must take all steps for corrective action as requested. In the event of failure to comply with management requests, Hill Top Kingston Jamaica may terminate the booking or stop any event immediately without being liable for any refund or compensation.
Service Charges and Tips
Our rates do not include service charges or tips. If you wish to express your appreciation for the service you have received, you are welcome to tip our staff. Please do so directly and for an amount at your own discretion.
Children aged 16 years and under must be accompanied by a responsible adult to ensure that their behavior is appropriate for other guests while staying at Hill Top Kingston Jamaica.
Arrival and Departure
Bedrooms are usually available from 3pm local time on the day of arrival. Check out is by 11.00 am local time. There may be occasions, at times of high demand, when our Clients can check in, but the bedroom is still being prepared.
Hill Top Jamaica operates a NO SMOKING policy within all interior areas, including guest bedrooms, public areas and corridors.
For resident guests who do not comply with our NO SMOKING policy, a charge will be added to their bill to include the cost of cleaning all soft furnishing to remove the odour of tobacco of up to $500. We appreciate your co-operation with this No Smoking Policy.
Hill Top Jamaica assumes no responsibility for loss, damage or injury to person, property or otherwise resulting directly or indirectly from acts of God, dangers incident to the sea, fire, breakdown of machinery, equipment, acts of the Government or other authorities, de jure or de facto, wars whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, customs regulations, delays or cancellation or changes in itinerary or schedule, or from acts or omissions of any kind or in any way related to the accommodation or transportation offered herein or due to any other cause beyond the control of Hill Top Kingston Jamaica.
No warranty of safety is made by Hill Top Kingston Jamaica. Clients should use reasonable caution appropriate for living in a foreign country and in a home. The transportation carriers and other suppliers providing travel or other services are independent contractors and not agents or employees of Hill Top Kingston Jamaica. Hill Top Jamaica is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such supplier or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Specifically, the client expressly releases Hill Top Jamaica from any and all liability for property loss, personal injury or death occurring for whatever reason at Hill Top Jamaica, from its transportation providers or from independent contractors.
These conditions constitute the entire agreement of Hill Top Kingston Jamaica and the client, and they shall not be modified.